Privacy Policy
Last Updated: 23 September 2025
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Buddy & Chill (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
1. Collection of Personal Data
We may collect personal data from you when you:
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Sign up on our website or mobile app.
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Submit a merchant partnership form or register your interest.
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Subscribe to our newsletters, SMS updates, or events.
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Contact us for support or feedback.
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The personal data we collect may include (but is not limited to):
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Name, email address, phone number.
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Demographic information (such as age group or interests).
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Transactional data (voucher redemptions, bookings).
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Device and usage information (cookies, IP address).
2. Use of Personal Data
We use your personal data to:
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Provide our services and improve your experience.
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Match you with buddies, events, and merchant offers.
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Send you updates, newsletters, and promotional materials.
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Respond to your inquiries or feedback.
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Comply with legal and regulatory requirements.
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We will not use your personal data for purposes other than those stated without obtaining your consent.
3. Disclosure of Personal Data
We may share your personal data with:
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Our employees, contractors, and service providers who need the data to perform their functions.
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Third-party partners (such as merchants) solely to facilitate vouchers, bookings, or offers you have opted into.
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Regulatory authorities if required by law.
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We do not sell your personal data to third parties.
4. Consent and Opt-Out
By submitting your personal data, you consent to our collection, use, and disclosure of it as described in this Privacy Policy.
You may withdraw consent or unsubscribe from our marketing messages at any time by clicking the unsubscribe link or contacting us at hello@buddyandchill.com.
5. Access and Correction
You have the right to:
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Request access to the personal data we hold about you.
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Request correction of inaccurate or incomplete personal data.
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Please contact us at hello@buddyandchill.com and we will respond in a reasonable time.
6. Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we will securely delete or anonymise it.
7. Security
We take reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
8. Overseas Transfers
If we transfer your personal data outside of Singapore, we will ensure that such transfers comply with the PDPA and that a comparable standard of protection is provided.
9. Cookies and Analytics
Our website may use cookies or analytics tools to improve functionality and understand usage. You may disable cookies in your browser, but some features may not work properly.
10. Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and effective from the date of posting.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
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Buddy & Chill – Data Protection Officer
Email: hello@buddyandchill.com
